Careers
OPEN POSITIONS AT HOMEWARD BOUND
Receptionist/Case Aide
Responsible for providing operational support to client services including prescreening potential clients, assisting walk-ins, receiving all incoming phone calls, and scanning and/or setting up files.
Position Highlights
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Required
Ability to maintain professional boundaries and remain calm with callers who are in crisis
-
Required
Minimum 1 year in a reception/administrative assistance capacity; multi-line phone experience
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Required
Minimum 1-year experience in social services or closely related field
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Preferred
Bilingual in English and Spanish
Community Resource Officer
Ensure security and safety of people and property on the Thunderbird Family Village (TFV) campus by patrolling areas on foot, staffing the security booth, and enforcing Homeward Bound rules and guidelines. Report on campus activity related to clients, staff, and visitors.
Position Highlights
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Required
Establish and maintain effective communication with clients who may have experienced domestic
violence, homelessness, and/or related trauma -
Required
High school diploma or GED and 1+ year(s) experience handling client/customer/facility safety and security issues, or similar
experience -
Required
Maintain strict standards of confidentiality regarding any information related to client families, visitors, staff, and agency operations.
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Preferred
Bilingual in English and Spanish, Certification in First Aid and CPR